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A Comparison of Client/Server DBMS Case Management Systems and 
Object-Oriented, Internet-Based Case Management Features
by Richard S. Granat 

Case Management Program Features
Features Standard Client/Server Relational DBMS Case Management System Internet-Based and Object-Oriented Case Management System
Centralized, Firm Wide Matter Management Yes, if at same location Accessible anywhere, anytime over the Internet
Secure and Authenticated Communications Yes, but only on LAN or WAN Yes
Centralized, Firm Wide Address Book Yes Yes
Firm-Wide, Cross-Referenced Conflict of Interest Check Yes Yes
Rule Structure for Prioritizing Dates Yes Yes
User-Definable Fields Yes Yes
Practice Templates Yes Yes
Unlimited Notes Per Case matter Yes Yes
Custom Categories Yes Yes
Integrated with Word Processor Yes Yes
Document History/Matter or Case Yes Yes
Access to Financial and Cost Information Yes Yes
Integration with ABA/ACCA Task-Based Billing Standards Yes Yes
Simple User-Friendly GUI May Be Yes
Customized Attorney's Work Space No  Yes
Integrated E-Mail May Be Yes
Sharing of Data With Clients Over the Internet No Yes
Sharing of Case Data With Each Attorney in the Firm Wherever Located No Yes
Sharing of Case Data With Co-Counsel No Yes
Integrated Access to the Web and research resources No Yes
On-Line Conferencing Capability No Yes
Content-Broad-casting to all Relevant Parties No Yes
Interoperable- Will work on multiple platforms No Yes
Scalable- Handles Thousands of Cases. Thousands of Clients, and Unlimited Attorneys Unlikely Yes
Based on Open Standards and Easy To Support No Yes
 Provide end users and network administrators with services to organize and monitor case information effectively No Yes
 Search across multiple databases located at different sites No Yes
Cases can appear as desktop folders No Yes
Cases can be assigned user and group security May Be Yes
Cases can be related to other cases Some Systems Yes

  Solution for a Web-based case management system that is accessible by cooperating counsel in different law firms; law firm clients; and lawyers in the same firm located in different offices-not your typical implementation

Dynamic Content No Yes
Personalization-User Profile Cache-State Always Available No Yes
Distributed Cache-Extremely Scalable No Yes
Multi-Media Data-Support for Extended Data Types No Yes
Extended Relationships-Highest Performance-Speed No Yes
Supports Legacy RDBMS May Be Yes
Mobile, off-line computing May Be Yes
Low cost lightweight browser-side distributable client No Yes